Digital Transformation in Insurance: Customer Engagement and Operational Agility 2018

from Arena International
21 Apr 2018

Unveiling the opportunities digitalisation offers to insurers to better engage their customers and improve operational agility

Arena International is proud to host the 3rd year of the Digital Transformation in Insurance conference, on the 2nd – 3rd May in London.

This year’s conference will welcome more than 250 leaders and experts to discuss the most pressing issues of the industry. Following that purpose, all the attendees will access two different stages under the same roof – Customer Engagement (front office) and Operational Agility (back office) – aiming to answer topics like how digitalisation is disrupting customer engagement by using AI, developing marketing and adapting to changing behaviours of new generations. Furthermore how this is possible only through a higher operational agility and efficiency, allowed by digitalisation.

Each year the Digital Transformation in Insurance conference brings the leaders of the insurance industry, and this 2018 edition will not be different. Experts of the digitalisation of insurance will come on stage to present their point of view on these burning topics and will help their counterparts harnessing on new technology and strategies to improve the customer engagement and operational agility.

All the attendees will be part of a two-day conference that will showcase 33 speakers from the biggest insurance companies: Allianz, AIG, QBE, Covea, Ageas, Swiss Re, Generali, First Central, Vitality Health, Axa, RSA, but also from the most disrupting starts-up companies like Tapoly, In My Bag, Urban Jungle, Anorak Life or Honcho Market. This amazing diversity of insurers will provide the audience key takeaways through dynamic panel discussions, roundtables, case studies and debates on the most important issues the industry is facing. The Digital Transformation in Insurance conference attracts an international audience with a particular focus on the UK market. It will bring under one roof brokers, incumbent insurers aggregators and disrupting start-ups to debate about the most urgent topics in regards to digital transformation in insurance.

Digital Transformation in Insurance is not an event showcasing the latest technology innovation. The event will not focus on the latest gadgets or the unproven ideas, but on the steps insurance have to take to sustain their business moving forward. Each year we aim to create a comprehensive agenda, speaker line-up and audience to share ideas and inspire the scalable innovations of the future.

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Arena International

Category: Events

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